Refund Policy
We want you to feel confident when purchasing from Adipova.
If for any reason you’re not satisfied with your order, we offer a 30-day satisfaction guarantee to ensure a risk-free experience.
30-Day Satisfaction Guarantee
If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.
To be eligible for a refund:
- Your request must be made within 30 days of delivery
- Proof of purchase (order number) is required
Once your request is approved, we will provide instructions for the next steps.
Refund Process
To initiate a refund, please contact our support team at:
Helpadipova@outlook.com
Please include:
Your order number
- The email address used to place the order
- Our team will review your request and respond within 24–48 business hours.
Refund Method
Approved refunds will be issued to the original payment method used at checkout.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Subscriptions
If you are subscribed to Adipova, you may pause or cancel your subscription at any time through your account or by contacting our support team.
Subscription cancellations must be completed before the next billing date to avoid being charged for the following cycle.
Shipping Costs
Shipping fees are non-refundable, unless the return is due to an error on our part.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
We will resolve the issue promptly by arranging a replacement or refund where appropriate.
Final Notes
Adipova reserves the right to refuse refund requests that do not meet the criteria outlined above.